Privacy policy


UKE'S GRAPPLING CLUB

Privacy Policy

Last Updated: June 2025


This Privacy Policy explains how Uke's Grappling Club ("we," "us," or "our") collects, uses, and protects your information when you visit our website and make purchases through our Big Cartel store. By using our site, you agree to the practices described below.


1. Information We Collect

Information You Provide

When you place an order or contact us, we may collect:

  • Name and billing/shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by Stripe — we do not store your card details)


Information Collected Automatically

When you visit our site, certain information is collected automatically through cookies and tracking technologies, including:

  • Browser type and version
  • Pages viewed and time spent on site
  • Referring URLs and links clicked
  • Device type and operating system
  • IP address and approximate location


2. Cookies and Tracking Technologies

Meta Pixel

We use the Meta Pixel (formerly Facebook Pixel) on our site. This tool allows us to measure the effectiveness of our advertising, understand how visitors interact with our site, and show you relevant ads on Meta platforms (Facebook and Instagram). The Meta Pixel may collect your IP address, browser information, and actions taken on our site (such as page views and purchases).

You can opt out of Meta's data collection for advertising purposes by visiting: https://www.facebook.com/help/568137493302217


Google Analytics (Future Use)

We intend to use Google Analytics in the future to help us understand site traffic and improve your experience. Google Analytics uses cookies to collect anonymous usage data. When enabled, you will be able to opt out using the Google Analytics Opt-out Browser Add-on at: https://tools.google.com/dlpage/gaoptout


Big Cartel Platform Cookies

Our store is hosted on Big Cartel, which may set its own cookies necessary for the store to function properly, including maintaining your shopping cart and processing your order. These are considered essential cookies and are required for the site to work.


3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your purchase (order confirmations, shipping updates)
  • Improve our website and shopping experience
  • Measure and optimize our advertising campaigns
  • Comply with legal obligations


4. Email and Text Marketing

We do not currently send marketing emails or text messages. In the future, if we launch an email or SMS marketing program, we will only contact you with your explicit consent. You will always have the ability to opt out at any time, and we will provide clear unsubscribe instructions in every communication.

Any future email or SMS marketing will comply with applicable laws, including the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA).


5. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:

  • Big Cartel — our e-commerce platform (order processing and store hosting)
  • Stripe — our payment processor, to securely handle transactions
  • Shipping carriers — to fulfill and deliver your orders
  • Meta Platforms — for advertising and analytics via the Meta Pixel
  • Google — for website analytics (when enabled in the future)

All third-party service providers are contractually obligated to protect your data and may only use it for the specific services they provide to us.


6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including fulfilling orders, resolving disputes, and complying with legal obligations. You may request deletion of your personal data at any time by contacting us (see Section 9).


7. Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal data:

  • Access — request a copy of the data we hold about you
  • Correction — ask us to correct inaccurate information
  • Deletion — request that we delete your personal data
  • Opt-out — opt out of tracking technologies and advertising

To exercise any of these rights, contact us using the information in Section 9. We will respond to all requests within a reasonable timeframe.


8. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.


9. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to us:

Uke's Grappling Club

Email: [email protected]

Website: www.ukesgrapplingclub.com


10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our site after any changes constitutes your acceptance of the updated policy.